Privacy Policy

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1. Data Controller

The Data Controller is Michela Gaiofatto Email: info@gaiofatto.com

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2. A note on privacy

Protecting personal data is part of a broader vision based on respect, transparency, and care for every relationship.
All data is handled with discretion and used exclusively in connection with the services offered and the experience provided through this website.

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3. Data collected

While browsing and interacting with the website, the following categories of personal data may be collected:

Data provided voluntarily
Name, email address, phone number (if requested), and the content of messages submitted through contact forms.

Purchase-related data
Information necessary to process orders, including billing and shipping details, order history, and transaction-related information. Payment data is handled securely by external certified providers.

Browsing data
Technical information such as IP address, device, browser, visited pages, and interaction patterns.

Data collected through cookies
Technical tools and, subject to consent, analytics and marketing tools.

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4. Purpose of processing

Personal data is processed for the following purposes:

• to ensure the proper functioning of the website

• to respond to inquiries

• to manage orders, shipping, and customer support

• to improve the browsing experience

• to analyze website performance and usage

• to provide tailored content and communications (subject to consent)

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5. Legal basis

Data processing is based on:

• performance of a contract

• user consent

• legal obligations

• legitimate interest, limited to security and service improvement

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6. Processing methods

Data is processed using digital and organizational tools designed to ensure security, confidentiality, and integrity.

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7. Data sharing

Personal data may be shared with selected service providers, including:

• website platform Wix

• payment providers

• shipping services

• analytics and marketing tools (such as Google and Meta)

These parties act as data processors.

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8. International data transfers

Some services may involve the transfer of data outside the European Economic Area.
Such transfers are carried out in compliance with applicable legal safeguards.

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9. Data retention

Data is retained only for as long as necessary to:

• provide the requested services

• comply with legal obligations

• manage administrative and commercial processes

Data processed for marketing purposes is retained until consent is withdrawn.

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10. User rights

Users have the right to:

• access their personal data

• request correction or deletion

• restrict or object to processing

• request data portability

• withdraw consent at any time

Requests can be sent to: michela@gaiofatto.com

Users also have the right to lodge a complaint with the Italian Data Protection Authority.

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11. Updates

This Privacy Policy may be updated over time to reflect legal or operational changes.

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Cookie Policy

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1. What cookies are

Cookies are small text files stored on the user’s device to ensure functionality, security, and quality of the browsing experience.

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2. Types of cookies used

Technical (necessary) cookies
Essential for the operation of the website.

Analytics cookies
Used to understand how the website is used and to improve performance.

Marketing and profiling cookies
Used to deliver content and communications aligned with user preferences.

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3. Consent management

Upon first access, users can:

• accept all cookies

• reject non-essential cookies

• customize their preferences

Preferences can be changed at any time via the cookie banner.

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4. Third-party cookies

The website may use third-party services, including:

• analytics tools (e.g., Google Analytics)

• advertising tools (e.g., Meta Pixel)

These services may collect browsing data, subject to user consent.

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5. Cookie retention

Cookies may have different durations:

• technical cookies: session-based or short duration

• profiling cookies: up to 12 months, unless otherwise specified

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6. Managing cookies

Users can manage or disable cookies through:

• browser settings

• cookie preference banner

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7. Updates

This Cookie Policy may be updated over time.

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Last update: January 2026